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Simple Survey Agentforce Extension: Survey Chat Agent for Salesforce

The power of Agentforce combined with the power of Simple Survey by Vicasso

No Ratings
Free  

Never requires payment

Try It
Industries
Horizontal Product
High Tech
Manufacturing
Business Need
Customer Service
Surveys
Ratings & Reviews
Requires
None
Compatible With
Sales Cloud
Service Cloud

Survey in Salesforce Messaging! 100% native Agentforce extension works in Messaging for In-App and Web (MIAW) channel, enabling your AI Agent to identify the correct survey program, pre-create survey records, send survey links, and update records.

  • Simple Survey Agentforce Extension takes the manual labor out of gathering customer feedback.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Requires Vicasso's Simple Survey for Salesforce managed package.

App Details

Version
Simple Survey Agent Extension/1.1 (May 21, 2025) 1.1.0
Listed On
01/29/2025
Latest Release
05/21/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
Arabic
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/28/2025

Additional Details

Gather more valuable customer feedback by extending your Simple Survey experience. Our 100% native Agentforce extension works in the Messaging for In-App and Web (MIAW) chat channel, allowing your AI agent to identify the correct existing survey program, pre-create survey records, send a survey link after case closure, and update appropriate customer survey records without any human intervention.

Need help?

Vicasso

Hamilton, NJ, United States

For details on customer support provided by Vicasso, visit: https://support.vicasso.com

Support Phone+1.609.570.7200
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