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Simple Survey Agentforce Extension: Survey Chat Agent for Salesforce

The power of Agentforce combined with the power of Simple Survey by Vicasso

Overview

Survey in Salesforce Messaging! 100% native Agentforce extension works in Messaging for In-App and Web (MIAW) channel, enabling your AI Agent to identify the correct survey program, pre-create survey records, send survey links, and update records.

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  • Streamline feedback: Integrate feedback collection into the customer support interaction, making it easier for customers to provide feedback and for businesses to collect it.

  • Improve response rates: Automate the survey process and send surveys directly through chat, increasing the likelihood that customers will respond to your surveys.

  • Automate manual tasks: Eliminate the need for manual survey record creation, distribution, and data collection, saving time and resources for your business.

Gather more valuable customer feedback by extending your Simple Survey experience. Our 100% native Agentforce extension works in the Messaging for In-App and Web (MIAW) chat channel, allowing your AI agent to identify the correct existing survey program, pre-create survey records, send a survey link after case closure, and update appropriate customer survey records without any human intervention.

Categories

Business Needs
Customer Service
Surveys
Ratings & Reviews
Industries
Horizontal Product
High Tech
Manufacturing
Personas
Executive
Marketer
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Agentforce
Managed Package

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