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Syntrika
Intelligence that moves businesses.
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 1
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 3
We are a strategic consulting firm specialized in Salesforce and AI that starts with outcomes — not implementation. We work in continuous evolution cycles, integrating Sales Cloud, Service Cloud, AgentForce, and Data Cloud into your real business strategy
Description
Syntrika is a strategic consulting firm specialized in Salesforce and AI, built within the Coaktion Group — a reference in CX, operations, and technology in Brazil. While the market offers implementations that deliver a working system, Syntrika delivers a smarter-growing business. Our approach starts where most consulting firms stop: at the strategy. Before any configuration, we apply the **Syntrika ELEVATE** — a proprietary maturity assessment that maps the company's AI Gap, identifies where AI delivers the highest financial impact, and generates a prioritized roadmap. From that diagnosis, we implement Sales Cloud, Service Cloud, AgentForce, and Data Cloud with every delivery tied to a KPI defined before work begins. We don't believe in projects with an end date. We believe in partnerships that evolve as the business evolves. Syntrika's model runs on **continuous cycles**: ELEVATE is reapplied at key milestones, the AI Gap narrows, progress becomes a number, and new AI capabilities — including AgentForce and Data Cloud — are incorporated every cycle. The partner that stays makes the difference.
Highlights
Backed by 10+ Years of CX Expertise — Syntrika is part of the Coaktion Group, a global technology and CX powerhouse with over a decade of history, operations across Brazil, the United States, and Europe, and a portfolio of enterprise clients
Proprietary ELEVATE Methodology — AI and Salesforce maturity assessment with a quantified AI Gap translated into financial impact, a prioritized roadmap, and industry benchmarks
AI Specialization — a team focused on Salesforce's AI platform delivering measurable results, not just roadmap promises
Provider Details
A Syntrika é uma consultoria especializada em Salesforce e IA, nascida dentro do grupo Coaktion — referência brasileira em tecnologia e experiência do cliente com mais de uma década de atuação e um portfólio que inclui Aktie Now, Workise e Droz. Especializamos em Sales Cloud, Service Cloud, AgentForce e Data Cloud com um modelo que começa pela estratégia do negócio, não pela tecnologia: mapeamos onde IA gera impacto real, implementamos com resultado mensurável e ficamos ao lado do cliente em ciclos contínuos de evolução — muito além do go-live. Escolher a Syntrika é ter um parceiro que não entrega um projeto e some, mas que transforma Salesforce em vantagem competitiva enquanto o negócio cresce.
Geographic Focus
Brazil
Languages
English • Portuguese