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Aircall for Salesforce Voice (BYOT)
Elevate customer experience with Salesforce Voice powered by Aircall
- Industries
- Financial ServicesHigh TechProfessional Services
- Business Need
- ProductivityCustomer ServiceTelephony
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
Aircall for Salesforce Voice provides an all-in-one calling experience that integrates seamlessly with Service Cloud and Sales Cloud. All while benefiting from Aircall’s extensive features and embedded value.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
Additional Requirements
Paid Aircall subscription on Professional plan, and Aircall for Salesforce Voice add-on package are required for use.
App Details
- Version
- Aircall for Service Cloud Voice/ver 0.2 0.2.0
- Listed On
- 07/01/2025
- Latest Release
- 07/01/2025
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 3Custom Tabs: 1Custom Apps: 0
- Lightning Components
- Global: 4App Builder: 0Community Builder: 0
- Languages
- English
Security
This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/26/2025
Additional Details
Aircall for Salesforce Voice provides an all-in-one telephony solution that blends the best of voice, digital channels and CRM data seamlessly within the Salesforce Voice console. All of this plus the full value of the core Aircall products for seamless communications and customer intelligence.
Need help?
Aircall
New York, NY, USA
For customers looking for support from Aircall, resources and contact information are available on support.aircall.io
Other Resources Terms & Conditions