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Aircall for Salesforce Voice (BYOT)

Elevate customer experience with Salesforce Voice powered by Aircall

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Financial Services
High Tech
Professional Services
Business Need
Productivity
Customer Service
Telephony
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Paid Aircall subscription on Professional plan, and Aircall for Salesforce Voice add-on package are required for use.

App Details

Version
Aircall for Service Cloud Voice/ver 0.2 0.2.0
Listed On
07/01/2025
Latest Release
07/01/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 4
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/26/2025

Additional Details

Aircall for Salesforce Voice provides an all-in-one telephony solution that blends the best of voice, digital channels and CRM data seamlessly within the Salesforce Voice console. All of this plus the full value of the core Aircall products for seamless communications and customer intelligence.

Need help?

Aircall

New York, NY, USA

For customers looking for support from Aircall, resources and contact information are available on support.aircall.io