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Aircall for Salesforce Voice (BYOT)

Elevate customer experience with Salesforce Voice powered by Aircall

Overview

Aircall for Salesforce Voice provides an all-in-one calling experience that integrates seamlessly with Service Cloud and Sales Cloud. All while benefiting from Aircall’s extensive features and embedded value.

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  • Effortless Setup & Management Designed for non-technical teams, Aircall makes installation, configuration, and communications management intuitive - so you can get up and running quickly without IT dependency.

  • Global coverage & unmatched reliability Aircall’s cloud infrastructure and global network ensure best-of-class call quality and connectivity, wherever your customers are. With built-in redundancy and scaling, your business stays connected at all times.

  • AI-powered insights & smart routing Advanced AI and analytics to optimize performance, surface actionable insights. Enhance agent productivity with embedded call controls: seamless coaching for managers.

  • Seamless integration Aircall’s deep, out-of-the-box integration with Salesforce Voice ensures a unified omnichannel experience - combining voice, digital channels, and CRM data for more personalized and efficient customer support.

Aircall for Salesforce Voice provides an all-in-one telephony solution that blends the best of voice, digital channels and CRM data seamlessly within the Salesforce Voice console. All of this plus the full value of the core Aircall products for seamless communications and customer intelligence.

Categories

Business Needs
Productivity
Customer Service
Telephony
Industries
Financial Services
High Tech
Professional Services
Personas
Business Operations Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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