Digital Workers - Marketing Cloud, Data 360 and Agentforce

Digital Workers (Pty) Ltd is a boutique, founder-led Salesforce delivery practice based in South Africa, registered in 2026 under founder and director Lance Hamel, specializing in Marketing Cloud & MC Next migrations, Data Cloud, Agentforce, Loyalty Management, Managed Services, Analytics & Reporting via Tableau Next, and Delivery & Licensing Advisory — all delivered senior-led, sprint-based, without the overhead of a large SI. Customers are pointed toward founder-led delivery, direct access to the people doing the work with no account-manager layer, flexible engagement (direct or white-labelled behind another agency), and a short track record spanning a multi-brand restaurant group, a national retailer, a financial services provider, and a consumer brand loyalty rebuild (client names withheld pending sign-off). Its values centre on independence and plain talk — positioning itself as "an independent voice, not a reseller with a quota to hit" and favouring depth over breadth ("a focused catalogue, not an everything-Salesforce menu") with lightweight, visible governance over large-programme bureaucracy.