Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

VolunteerMatters Salesforce Connector

Sync and unify contact data between VolunteerMatters and Salesforce

No Ratings
Free  

Never requires payment

Try It
Industries
Government
Public Sector
Nonprofit
Business Need
Productivity
IT & Administration
Collaboration
Requires
Sales Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited

App Details

Version
Volunteer Matters Connector/ver 1.7 1.7.0
Listed On
11/20/2025
Latest Release
12/12/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 10
Custom Tabs: 5
Custom Apps: 1
Lightning Components
Global: 3
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/08/2025

Additional Details

The VolunteerMatters Salesforce Integration connector provides seamless, bi-directional syncing of volunteer contact data between VolunteerMatters (VM) and Salesforce. When a contact is created or updated in VM, webhooks trigger updates or new records in Salesforce using configurable filters. Updates to linked contacts in either system sync automatically to maintain data consistency. Matching uses VolunteerMatters IDs (explicit) or business rules (implicit) with fields like email, name, and phone. If multiple matches exist, optional criteria or default rules ensure accurate linking. Automated mapping in Salesforce prioritizes criteria to prevent duplicates. Field mapping is fully configurable for both creation and updates. This rules-driven sync delivers clean, consistent records and reduces manual data entry. Example: A VM contact with the same email and first name, but a different last name (e.g., after marriage) will still be matched and linked automatically.

Need help?

Closerware LLC

Jacksonville, FL

For support with installation, configuration, or troubleshooting, contact our team at support@volunteermatters.com. Please include your organization name, issue details, and any relevant screenshots for faster resolution.