MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Cogni Case AI: Sentiment Insight, Summary Timeline, Auto-Routing and Automation

By Cogni Solutions Limited

Decode Customer Emotions from Complex Interactions at Scale!

Starting at $20   USD/user/month

Discounts available for nonprofits

Industries
Consumer Goods
Financial Services
High Tech
Business Need
Productivity
Customer Service
Enterprise Resource Planning
Requires
Sales Cloud
Service Cloud
Platform Cloud
Experience Cloud
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

Turn every interaction into a relationship builder with Cogni's: ✓ Smart sentiment analysis ✓ case summaries & holistic prioritization ✓ Interaction timelines & Recommended actions ✓ Native to Salesforce ...& much more! UPGRADE for premium features 👑

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
5
Lifetime average
Showing 1 of 1 Review
Sort by
Rob Rooke
03/06/2025

Great Job!

Really great solution. I can see loads of benefits for my clients. The team at Cogni have been really responsive and helpful too!