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Worknet - Agentic AI for Support team in Slack & Salesforce Service Cloud

By Worknet.ai Inc

AI Copilot for Support team in Slack & Salesforce Service Cloud

No Ratings
Starting at $50   USD/user/month
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Business Need
Customer Service
Collaboration
Agent Productivity
Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Worknet is an agentic, Cursor-like AI copilot that runs natively in Salesforce and Slack. It can be embedded directly in the Case UI, App Home, and Utility Bar to answer any question by pulling context from Salesforce and external systems like Jira and Da

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited

App Details

Version
Worknet-Service-Case/workentAI_All_Pages_LWC 2.11.0
Listed On
10/13/2023
Latest Release
12/30/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Community Builder
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 3
App Builder: 1
Community Builder: 1
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/20/2023

Additional Details

Worknet integrates ChatGPT with Slack and Salesforce Service Cloud, offering conversational experiences and access to company knowledge articles, Slack conversation history, web news, customer specific data and team experts.

Need help?

Worknet.ai Inc

Redmond, WA

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