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Netomi Agent Assist
Generative AI responses for efficient and consistent case resolution.
- Industries
- Media & EntertainmentRetailTravel, Transportation, & Hospitality
- Business Need
- Customer ServiceCase ManagementAgent Productivity
- Requires
- None
- Compatible With
- Sales CloudService Cloud
Netomi's sanctioned generative AI drives two use cases in one app: 1. Empower agents in real time with customer context, case summaries, and suggested replies, for faster case resolution on any channel. 2. Increase case deflection with an AI Email Agent.