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SMS Magic AI Assistant

Empower Your Agents with AI-Powered, Multi-Channel Messaging

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$200   USD/user/month

Discounts available for nonprofits

Industries
Education
Healthcare & Life Sciences
Professional Services
Business Need
Sales
Customer Service
Marketing
Requires
Agentforce
Sales Cloud
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Highlights

Engage Anytime, Anywhere – 24/7 conversational messaging across time zones, channels, and languages

AI + Agent Hybrid Experience – Scale engagement with bots and seamlessly involve live agents when needed

Compliance Built-In – Consent checks, audit trails, and template governance for secure, enterprise-grade messaging

Omnichannel Agent Console: Route and reply to messages across SMS, WhatsApp, and more—all in one place.

Smart Bot + Agent Handoff: Automate responses with a chatbot, then transfer to live agents seamlessly.

Campaign-Ready: Send personalized bulk messages using Salesforce Campaigns.

Secure and Compliant: Built for regulated industries—support for opt-ins, templates, and audit trails.

Experience Cloud Compatible: Embed messaging in customer portals.

Provider Details

Screen Magic Mobile Media
Henderson, NV- 89052, USA
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2008
Phone
1-888-568-1315

SMS-Magic and Conversive conversational messaging help high-value service providers (such as businesses and institutions in finance, education, healthcare, staffing, real estate and law) drive positive outcomes by leveraging AI to start conversations, guide decisions and fulfill promises over messaging. SMS-Magic and Conversive help you succeed in the digital-first economy by making one-to-one engagement with your clients, candidates or patients always available, intelligently automated, readily adaptable and fully accountable. Conversive evolves from SMS-Magic’s legacy of messaging excellence. It brings in AI advancements to multiply the benefits of SMS-Magic’s 15 years of expertise, CRM and tech stack integrations, omnichannel integrations, use case library, global coverage, and top rated support. Get in touch for a demo or a free trial.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Visit: https://buy.sms-magic.com for more details

Default Plan

$200 USD/user/month

Free trial available for 7 days

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