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SMS Magic AI Assistant
Empower Your Agents with AI-Powered, Multi-Channel Messaging
- Industries
- EducationHealthcare & Life SciencesProfessional Services
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- AgentforceSales Cloud
- Compatible With
- Sales CloudService CloudExperience Cloud
This Application is a multichannel messaging solution that enables partner customers to extend Agentforce to communicate with customers on various communication channels. This includes appointment reminders, Lead nurture/followup campaigns
Highlights
Engage Anytime, Anywhere – 24/7 conversational messaging across time zones, channels, and languages
AI + Agent Hybrid Experience – Scale engagement with bots and seamlessly involve live agents when needed
Compliance Built-In – Consent checks, audit trails, and template governance for secure, enterprise-grade messaging
Omnichannel Agent Console: Route and reply to messages across SMS, WhatsApp, and more—all in one place.
Smart Bot + Agent Handoff: Automate responses with a chatbot, then transfer to live agents seamlessly.
Campaign-Ready: Send personalized bulk messages using Salesforce Campaigns.
Secure and Compliant: Built for regulated industries—support for opt-ins, templates, and audit trails.
Experience Cloud Compatible: Embed messaging in customer portals.
Provider Details
Screen Magic Mobile Media
Henderson, NV- 89052, USA
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2008
Website
Phone
1-888-568-1315SMS-Magic and Conversive conversational messaging help high-value service providers (such as businesses and institutions in finance, education, healthcare, staffing, real estate and law) drive positive outcomes by leveraging AI to start conversations, guide decisions and fulfill promises over messaging. SMS-Magic and Conversive help you succeed in the digital-first economy by making one-to-one engagement with your clients, candidates or patients always available, intelligently automated, readily adaptable and fully accountable. Conversive evolves from SMS-Magic’s legacy of messaging excellence. It brings in AI advancements to multiply the benefits of SMS-Magic’s 15 years of expertise, CRM and tech stack integrations, omnichannel integrations, use case library, global coverage, and top rated support. Get in touch for a demo or a free trial.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Visit: https://buy.sms-magic.com for more details
Default Plan
$200 USD/user/month
Free trial available for 7 days