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Deck Commerce Order Management Cartridge for B2C Commerce
Simplify Your Order Management
- Industries
- Consumer GoodsRetail
- Business Need
- Customer ServiceIntegrationEcommercePayments Processing
- Requires
- B2C Commerce
- Compatible With
- Marketing Cloud Engagement
Deck Commerce is a Distributed Order Management System (OMS) that empowers retailers to deliver modern omnichannel shopping experiences through the full lifecycle of an order.
Highlights
Order Orchestration automates order processing workflows (fraud review, custom products, omnichannel orders, compliance checks, product collections, pre-orders, backorders, etc.)
Transaction Processing automates advanced capture logic, appeasement/return amount, split payments, gift card processing, charge backs, and more.
Inventory Management consolidates inventory feeds, can allocate safety stock and available-to-sell inventory across specific shopping channels, and supports a headless commerce architecture.
OMS enables a unified commerce experience for Click and Collect, Buy Online Pick Up in Store, Ship to Store, Ship from Store, Return in Store, etc.
Real-time Order Status API and Post Shipment Visibility ensures consumers and customer service reps always have sight and control.
Provider Details

Deck Commerce Order Management System (OMS) automates direct-to-consumer operations through the entire lifecycle of an order—from storefront to front door. The Deck Commerce application enables you to effectively manage and process omnichannel orders by leveraging the power of automated workflows based on business rules, smart fulfillment routing, and a real-time view of order history across all of your selling channels. Plus, with 60+ prebuilt integrations, Deck Commerce OMS ensures that your technology stack is built to handle the growth and agility your brand needs to reduce your manual processes and handle more sales and growth.
Pricing Details
You can fully use this solution without payment.