Deck Commerce Order Management Cartridge for B2C Commerce

Additional Details

The Deck Commerce app. extends the B2C Commerce Cloud with omnichannel order management capabilities. The app. easily integrates with your Salesforce SFRA storefront (also supports both Pipeline and JS Controllers) and back-end ERP, WMS, and POS solutions. This enables you to enhance the B2C Commerce Cloud experience for your customers by optimizing inventory visibility and delivering advanced fulfillment capabilities including Ship-to-Store, Store Pick-Up, Ship-from-Store, Return-to-Store and Return-to-Web. In addition, Deck Commerce OMS provides leading Customer Service tools that supports automated order processing across an unlimited number of fulfillment locations, order and item-level shipments, a web-based portal to manage customer inquiries, appeasements and agent-assisted orders, and an order queuing system that helps manage fraud and custom order processing workflows. Deck Commerce is the single, most effective app. for delivering omnichannel experiences and maximizing your B2C Commerce Cloud investment.