Seers Digital - Case Management for Government

Seers Digital is an Australian technology consultancy delivering CRM and case management solutions for government and regulated industry. Since 2012 we have worked across justice, policing, transport, social housing, legal and financial services, for clients including state policing agencies, federal departments, courts and prosecution services, and social housing providers. We specialise in organisations whose core business is managing matters rather than selling products. Our work covers case, investigation and complaints management with defensible audit trails, multi-channel citizen service and self-service portals, FOI, GIPA and RTI disclosure workflows with AI-assisted redaction, grants and licensing administration, and integration with legacy agency systems. We also provide tiered managed services beyond go live. Data residency, access control and auditability are design constraints for us, not afterthoughts. We resource engagements with senior onshore consultants in Brisbane and Sydney, supported by our dedicated delivery centre in Vietnam. Credentials: ISO/IEC 27001:2022 certified, Federal Government BuyICT / NSW / SA / QLD / VIC panels and SOA for Salesforce delviery.