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LeadSence AI-Powered Intelligence for Salesforce
Professional & Clear , Productivity-Focused, AI-Centric, Insight-Driven
- Industries
- Financial ServicesManufacturingProfessional Services
- Business Need
- Customer ServiceSales IntelligenceCase Management
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService CloudRevenue Cloud
LeadSence is an AI assistant for Salesforce that provides sentiment analysis, summaries, topic extraction, smart replies, file insights, account analytics, batch processing, a Natural Language Query AI Agent and AI-powered Next Best Action recommendation
Highlights
Query Salesforce data without keeping track of complex field API names or tricky filters / conditions. Enter your Query in plain English Sentence and Let LeadSence handle the rest and return instant Results
Instantly enrich Email-to-Case with AI-generated sentiment, intent, and attached file summaries—before agents even open the case. AI Powered summaries, sentiments, and topic-based insights for every email, case, lead or any Custom/Standard Object.
Track customer tone and Account health with AI-powered scoring. Account Engagement Advisor provides a unified view of customer engagement by identifying key trends across all Activities. Generate a quick account summary with actionable AI insights.
AI-powered Next Best Action recommendations that analyze customer interactions, sentiment, and CRM data to suggest the most effective follow-up actions.
AI-powered file processing (PDF, PNG, JPG, JPEG, WEBP, TXT) to extract text, summarize content, and generate actionable insights and Native Salesforce dashboards for trends, topics, sentiment analytics, and performance monitoring.
Batch processing to automatically analyze historical Cases, Emails, Tasks, and Leads at scale.
Lightning-fast processing using OpenAI (GPT-4o, GPT-4o-mini, GPT-3.5-Turbo) or Ollama (Llama 3, Gemma 2B, Mistral).
Advanced Text Analyzer to instantly understand long messages, extract key points, and highlight critical action items.
Flexible admin controls to switch between OpenAI, private Ollama servers, or preferred model configurations with a single setting.
LeadSence's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details

LeadSence is an AI-powered Salesforce app that brings emotional intelligence to your CRM. We analyze emails, leads, and cases to deliver real-time sentiment, summarization, and topic insights—helping businesses respond smarter and build stronger relationships. Seamlessly integrated with Salesforce, built for better conversations.
Pricing Details
Default
$20 USD/user/month