Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
LeadSence AI-Powered Intelligence for Salesforce
Professional & Clear , Productivity-Focused, AI-Centric, Insight-Driven
- Industries
- Financial ServicesManufacturingProfessional Services
- Business Need
- Customer ServiceSales IntelligenceCase Management
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService CloudRevenue Cloud
LeadSence is an AI assistant for Salesforce that provides sentiment analysis, summaries, topic extraction, smart replies, file insights, account analytics, batch processing, a Natural Language Query AI Agent and AI-powered Next Best Action recommendation
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudRevenue Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloperEssentials
App Details
- Version
- LeadSence/2.1 2.1.0
- Listed On
- 01/08/2026
- Latest Release
- 07/29/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreMultiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Sales ProgramsSupports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn MoreManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyAgentforceMultiple CurrenciesPerson AccountsSalesforce ShieldSales ProgramsManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 1Custom Tabs: 7Custom Apps: 1
- Lightning Components
- Global: 7App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
LeadSence brings AI-powered intelligence directly into Salesforce. Built for Sales, Service, and Support teams, it analyzes emails, cases, notes, files, and Salesforce data to detect sentiment, generate summaries, extract topics, answer business questions with a Natural Language Query (NLQ) AI Agent, and AI Powered recommend Next Best Actions based on customer interactions and CRM insights. LeadSence transforms unstructured communication into actionable intelligence, helping teams prioritize leads, monitor account health, manage escalations, and make faster, data-driven decisions across EmailMessage, Case, Lead, Account, Opportunity or any Custom / Standard object (on demand) in real time or through batch processing. With support for OpenAI and Ollama models, native LWCs with FLS/CRUD enforcement, dashboards, and file summarization, LeadSence enhances productivity while maintaining enterprise-grade security and governance.
Need help?
LeadSence
Barcelona
LeadSence offers email-based support for setup, configuration, and troubleshooting. Response time: within 1 business day (Mon–Fri, 9 AM–6 PM GMT+5). Contact us at saad@leadsence.app. Enterprise support and onboarding available on request.