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Custom Topics and Tags Pro
Customizable tagging solution to track Topics with icons and custom colors!
- Industries
- Horizontal Product
- Business Need
- ProductivityAnalyticsSales Intelligence
- Requires
- Sales CloudService CloudMarketing Cloud EngagementExperience Cloud
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
✨ IMPORTANT ✨ This app is no longer managed. Fully open-source and unmanaged. Get the source and install instructions on GitHub: https://github.com/bentljm/custom-topics-and-tags/tree/MANAGED
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Showing 6 of 6 Reviews
Great Package Enabled for Service Cloud
The Topics App within Salesforce has been incredible for our Zendesk to Service Cloud Migration. Even with the new features that were released in Summer 2025, this package definitively tops that. It is very easy for users to use and intuitive. I look forward to supporting Jeff on future developments and components he makes!
Compare this with "Organize and Find Records Easily with Personal Labels" in Summer 24 rel
There's a OOTB feature from salesforce in summer 24, wondering the pros can cons between these two?
Hi Wayne, Thank you for your interest! With our component, you can seamlessly enhance productivity by tagging not only custom objects but also nearly every standard object within Salesforce. This flexibility means you can tailor your tagging strategy across a wide range of Salesforce entities, empowering your team to organize and access information more efficiently. In contrast, Salesforce's out-of-the-box (OOTB) solution restricts tagging capabilities to a limited set of standard objects such as Account, Contact, Opportunity, and a few others. This limitation could potentially restrict your ability to implement a comprehensive tagging strategy across your entire Salesforce environment.
By leveraging our component, you not only broaden your tagging capabilities but also gain the advantage of flexibility and scalability. This ensures that as your Salesforce instance grows and evolves, your tagging system can adapt and continue to support your organization's needs effectively. If you have any specific questions or would like to see a demo of how our component can integrate seamlessly into your Salesforce setup, please let me know. I'm here to help you optimize your Salesforce experience. Best regards, Jeff
Hi Wayne! Thanks for your review! Using this component, you can add tags to any custom object and to almost every standard object. The SF OOTB component is much more restrictive; you can only add tags to the following objects... Account Cadence Cadence Step Tracker Call Script Campaign Contact Case Email Template Lead Opportunity Orchestration Work Item Task
Easy to plug and play
A free and elegant tagging feature which works as intuitively as any Salesforce out of the box functionality. Highly recommend it!
Innovative!
I highly recommend Jeff’s new tool, I can attest to his innovative, hard-working skills, and attention to detail. This tool will help you work more efficiently!
Easy to use and creative!
Wonderful, easy to use app with great documentation and many use cases.
Innovative and Simple!
Robust tagging is a standard feature that Salesforce lacks. This free app makes it so simple for admins & users to tag records. It's very flexible and the documentation is easy to understand.
Thank you for your kind words Ken. I hope this app continues to exceed your expectations! Thank you for your support!