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Coveo MCP Server for Agentforce | AI-Powered Knowledge Retrieval via MCP

Ground Agentforce in secure, relevant knowledge from across your enterprise

Overview

With Coveo’s MCP Server, Agentforce can securely access unified enterprise knowledge across your systems, retrieve the most relevant permission-aware content, and deliver more accurate answers for self-service and case resolution.

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  • ACCESS ENTERPRISE KNOWLEDGE ANYWHERE ➡ Connect AI clients to Coveo tools — Search, Fetch, Answer, Passages ➡ Go live faster with hosted MCP access to your content without custom builds ➡ Retrieve relevant enterprise content across sources in real time

  • SECURE BY DEFAULT ➡ Enforce item-level permissions automatically across every connected source ➡ Deliver secure, governed results out of the box with no custom security work ➡ Prevent AI agents from retrieving private content users are not allowed to see

  • MAXIMIZE VALUE. MINIMIZE OVERHEADS ➡ Connect enterprise content without moving or rebuilding your data pipelines ➡ Reduce integration overhead with one hosted MCP access layer for all tools ➡ Avoid separate hosting fees—pricing is based on retrieval use.

Coveo, the leader in AI Search and GenAI for the enterprise, is now available for Salesforce Agentforce through the Coveo MCP Server. This integration grounds Agentforce in secure trusted knowledge from across your enterprise—within Salesforce and beyond—enhancing accuracy, effectiveness and value. By indexing and unifying content without migration, Coveo gives Agentforce the foundation it needs to unlock agentic actions like question answering, case classification, case resolution and more—all grounded in enterprise-approved knowledge. Together, Coveo and Agentforce help teams boost self-service success, deflect more cases, and improve productivity at scale without added costs and complexity.

Categories

Business Needs
Productivity
Customer Service
IT & Administration
Industries
Financial Services
Manufacturing
Retail
Personas
Administrator
Service Agent / Supervisor
Other
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package

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