Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Synapze XI - Loyalty Scoring Module

Customer attributes to maximize your Loyalty Return on Investment

No Ratings
Free  

Never requires payment

Try It
Industries
Horizontal Product
Consumer Goods
Retail
Business Need
Marketing Intelligence
Personalization
Testing & Segmentation
Requires
None
Compatible With
Service Cloud
Marketing Cloud Advanced
Data Cloud for Marketing

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Marketing Cloud Advanced
Data Cloud for Marketing
Salesforce Editions
Professional
Enterprise
Unlimited
Essentials

App Details

Version
Synapze XI/ver 21.0 0.21.0
Listed On
05/02/2025
Latest Release
05/02/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 7
Custom Tabs: 4
Custom Apps: 1
Lightning Components
Global: 3
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.21.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/11/2025

Additional Details

Unlock personalized customer interactions at scale with the Synapze XI Loyalty Scoring Module by Bond, the only solution of its kind on the Salesforce AppExchange. This module analyzes customer data and creates segments based on industry or sector specific models, allowing you to tailor your marketing and communications strategies. Incorporate additional data fields and leverage scoring models tailored to your brand to enhance segment accuracy and boost performance with our flexible service options. Beyond Salesforce Loyalty Management, these data segments can be leveraged across the Salesforce ecosystem, enhancing engagement at every touchpoint. Customize the richness of your loyalty offers and communication templates to effectively reach high value segments, and optimize customer interactions when they call in. Synapze XI is a cloud-native intelligence personalization suite that combines Bond's unique behavioral, attitudinal, and emotional benchmarks with industry-tested methodologies, drawing from a vast data lake collected over 15 years. This preview showcases the app's capabilities with sample data. Contact us to access the full potential of Synapze XI's intelligence.

Need help?

Bond Brand Loyalty

Toronto, Ontario, Canada

Sales: info@bondbl.com Technical Support: xisalesforcesupport@bondbl.com

Support Phone1-844-277-2663