AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

Call your contacts directly from your Salesforce dashboard.

Overview

  • What do you gain? - Improve your sales team efficiency - Gain 360-customer view tracking calls data into your contact profile - Easy to use with our click-to-call integration with Salesforce - Setup in a few minutes and start making calls right away

  • Key Features - Make calls directly from Salesofrce dashboard - Deep click-to-call integration with Salesforce interface - Record calls and review them for insights and audit purposes - Transcribe calls and convert them to a text version - Take notes while

Our Salesforce Voice dialer application helps sales teams make calls seamlessly from within salesforce. It allows sales teams to make phone calls from within their Salesforce dashboard, sales agents can work on their leads, contacts and customers without having to switch tools, and with all important contact information from SF right in front of their eyes. Our click-to-call integration with Salesforce allows agents to click a phone number on a salesforce contact, this will automatically start the dialer with the number copied to the dial pad and ready to start the call.

Categories

Business Needs
Sales Productivity
Sales Intelligence
Lead & Opportunity Management
Industries
Communications
Professional Services
Retail
Personas
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

More from MessageBird

  • by MessageBird
    Use Bird to connect with your customers on the same channels they chat with their friends. Create automated communication flows on Salesforce Journey Builder using WhatsApp and SMS platforms.