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MCUtility โ Native Salesforce Messaging App (WhatsApp, SMS & Email)
WhatsApp, SMS & Emails from Salesforce - Your Complete Messaging Suite
- Industries
- EducationEngineering, Construction, & Real EstateHealthcare & Life Sciences
- Business Need
- SalesMarketingMarketing Automation
- Requires
- Sales CloudService CloudExperience Cloud
- Compatible With
- Sales CloudService CloudExperience Cloud
MCUtility simplifies Email, SMS and WhatsApp messaging in Salesforce with Agentforce automation. Send bulk messages, run drip campaigns, enable chatbot conversations, and boost marketing performance through secure, AI-powered multichannel communication.


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Highlights
๐๐ฅ๐ฅ-๐ข๐ง-๐๐ง๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐๐ญ๐ฎ๐ฉ Effortlessly configure ๐๐ฆ๐๐ข๐ฅ, ๐๐๐, ๐๐ง๐ ๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ accounts in a unified interfaceโperfect for streamlining your marketing and ๐ฆ๐๐ฌ๐ฌ๐๐ ๐ข๐ง๐ efforts.
๐๐ฆ๐๐ซ๐ญ ๐๐๐ฌ๐ฌ๐๐ ๐ข๐ง๐ & ๐๐๐ฆ๐ฉ๐๐ข๐ ๐ง ๐๐๐ก๐๐๐ฎ๐ฅ๐ข๐ง๐ Send personalized or bulk ๐๐๐,๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ,& ๐๐ฆ๐๐ข๐ฅ ๐ฆ๐๐ฌ๐ฌ๐๐ ๐๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฌ๐ฆ๐๐ซ๐ญ ๐ฌ๐๐ก๐๐๐ฎ๐ฅ๐ข๐ง๐ daily, weekly, or monthlyโfor impactful business communication.
๐๐ข๐ฌ๐ฎ๐๐ฅ ๐๐๐ฅ๐๐ง๐๐๐ซ & ๐๐ง๐ฌ๐ญ๐๐ง๐ญ ๐๐ก๐๐ญ ๐๐๐๐๐ฌ๐ฌ Manage your marketing campaigns visually with the calendar view and send email, ๐๐๐, or ๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ messages directly from the Utility Bar for quick chat responses.
๐๐๐๐ฅ-๐๐ข๐ฆ๐ ๐๐๐ซ๐๐จ๐ซ๐ฆ๐๐ง๐๐ ๐๐ซ๐๐๐ค๐ข๐ง๐ & ๐๐ง๐๐ฅ๐ฒ๐ญ๐ข๐๐ฌ Track ๐๐ฆ๐๐ข๐ฅ, ๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ, and ๐๐๐ performance through detailed reports and dashboardsโboost your marketing with data-driven communication insights.
๐๐ฎ๐ฌ๐ญ๐จ๐ฆ ๐๐๐ฆ๐ฉ๐ฅ๐๐ญ๐๐ฌ ๐ฐ๐ข๐ญ๐ก ๐๐ฎ๐ฅ๐ญ๐ข๐ฆ๐๐๐ข๐ & ๐๐ญ๐ญ๐๐๐ก๐ฆ๐๐ง๐ญ๐ฌ Create drag-and-drop templates for ๐๐ฆ๐๐ข๐ฅ, ๐๐๐, and ๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ, with support for files, images, and videosโenhance every business message.
๐๐๐๐ฎ๐ซ๐ ๐๐๐ฌ๐ฌ๐๐ ๐ ๐๐๐ฌ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐๐ซ๐ข๐ฏ๐๐๐ฒ Protect sensitive data by automatically masking phone numbers, keywords, or patterns in ๐๐๐, ๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ, and ๐๐ก๐๐ญ messagesโensuring secure business communication.
๐๐-๐๐จ๐ฐ๐๐ซ๐๐ ๐๐ก๐๐ญ๐๐จ๐ญ ๐๐๐ฌ๐ฌ๐๐ ๐ข๐ง๐ Automate ๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ, ๐๐๐, and ๐๐ฆ๐๐ข๐ฅ interactions using an intelligent chatbot with predefined message templatesโperfect for scalable marketing and chat support.
๐๐ฎ๐ญ๐จ๐ฆ๐๐ญ๐๐ ๐๐ฆ๐๐ข๐ฅ ๐๐ซ๐ข๐ฉ ๐๐๐ฆ๐ฉ๐๐ข๐ ๐ง๐ฌ Engage leads and customers through automated email drip campaignsโnurture relationships and elevate your email marketing game.
๐๐๐ฏ๐๐ง๐๐๐ ๐๐ฆ๐๐ข๐ฅ ๐๐๐ซ๐ค๐๐ญ๐ข๐ง๐ ๐๐จ๐จ๐ฅ๐ฌ Run A/B tests and flow-based sending for higher open rates and engagementโperfect for data-backed email marketing success.
Cloud Analogy CRM Specialist Limited's Impact
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Provider Details
Cloud Analogy CRM Specialist Limited
1325 Fourth Avenue, Suite 940 Seattle, WA ,USA
Cloud Analogy is a global leader in cloud consulting with 10+ years of proven expertise in Salesforce and cloud technologies. Our certified professionals deliver end-to-end solutionsโfrom strategy and implementation to optimization and supportโtailored to help businesses scale faster and smarter. With a strong focus on innovation, agility, and customer success, we empower organizations worldwide to drive digital transformation and unlock the true value of the cloud.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
BASIC
$10 USD/user/month
Free trial available for 7 days