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MCUtility โ€“ Native Salesforce Messaging App (WhatsApp, SMS & Email)

By Cloud Analogy CRM Specialist Limited

WhatsApp, SMS & Emails from Salesforce - Your Complete Messaging Suite

$10 ย  USD/user/month

Discounts available for nonprofits

Industries
Education
Engineering, Construction, & Real Estate
Healthcare & Life Sciences
Business Need
Sales
Marketing
Marketing Automation
Requires
Sales Cloud
Service Cloud
Experience Cloud
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

MCUtility simplifies Email, SMS and WhatsApp messaging in Salesforce with Agentforce automation. Send bulk messages, run drip campaigns, enable chatbot conversations, and boost marketing performance through secure, AI-powered multichannel communication.

  • How to Use MCUtility for Messaging

Highlights

๐€๐ฅ๐ฅ-๐ข๐ง-๐Ž๐ง๐ž ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐’๐ž๐ญ๐ฎ๐ฉ Effortlessly configure ๐„๐ฆ๐š๐ข๐ฅ, ๐’๐Œ๐’, ๐š๐ง๐ ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ accounts in a unified interfaceโ€”perfect for streamlining your marketing and ๐ฆ๐ž๐ฌ๐ฌ๐š๐ ๐ข๐ง๐  efforts.

๐’๐ฆ๐š๐ซ๐ญ ๐Œ๐ž๐ฌ๐ฌ๐š๐ ๐ข๐ง๐  & ๐‚๐š๐ฆ๐ฉ๐š๐ข๐ ๐ง ๐’๐œ๐ก๐ž๐๐ฎ๐ฅ๐ข๐ง๐  Send personalized or bulk ๐’๐Œ๐’,๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ,& ๐„๐ฆ๐š๐ข๐ฅ ๐ฆ๐ž๐ฌ๐ฌ๐š๐ ๐ž๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฌ๐ฆ๐š๐ซ๐ญ ๐ฌ๐œ๐ก๐ž๐๐ฎ๐ฅ๐ข๐ง๐  daily, weekly, or monthlyโ€”for impactful business communication.

๐•๐ข๐ฌ๐ฎ๐š๐ฅ ๐‚๐š๐ฅ๐ž๐ง๐๐š๐ซ & ๐ˆ๐ง๐ฌ๐ญ๐š๐ง๐ญ ๐‚๐ก๐š๐ญ ๐€๐œ๐œ๐ž๐ฌ๐ฌ Manage your marketing campaigns visually with the calendar view and send email, ๐’๐Œ๐’, or ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ messages directly from the Utility Bar for quick chat responses.

๐‘๐ž๐š๐ฅ-๐“๐ข๐ฆ๐ž ๐๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐š๐ง๐œ๐ž ๐“๐ซ๐š๐œ๐ค๐ข๐ง๐  & ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ Track ๐„๐ฆ๐š๐ข๐ฅ, ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, and ๐’๐Œ๐’ performance through detailed reports and dashboardsโ€”boost your marketing with data-driven communication insights.

๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ ๐“๐ž๐ฆ๐ฉ๐ฅ๐š๐ญ๐ž๐ฌ ๐ฐ๐ข๐ญ๐ก ๐Œ๐ฎ๐ฅ๐ญ๐ข๐ฆ๐ž๐๐ข๐š & ๐€๐ญ๐ญ๐š๐œ๐ก๐ฆ๐ž๐ง๐ญ๐ฌ Create drag-and-drop templates for ๐„๐ฆ๐š๐ข๐ฅ, ๐’๐Œ๐’, and ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, with support for files, images, and videosโ€”enhance every business message.

๐’๐ž๐œ๐ฎ๐ซ๐ž ๐Œ๐ž๐ฌ๐ฌ๐š๐ ๐ž ๐Œ๐š๐ฌ๐ค๐ข๐ง๐  ๐Ÿ๐จ๐ซ ๐๐ซ๐ข๐ฏ๐š๐œ๐ฒ Protect sensitive data by automatically masking phone numbers, keywords, or patterns in ๐’๐Œ๐’, ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, and ๐‚๐ก๐š๐ญ messagesโ€”ensuring secure business communication.

๐€๐ˆ-๐๐จ๐ฐ๐ž๐ซ๐ž๐ ๐‚๐ก๐š๐ญ๐›๐จ๐ญ ๐Œ๐ž๐ฌ๐ฌ๐š๐ ๐ข๐ง๐  Automate ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, ๐’๐Œ๐’, and ๐„๐ฆ๐š๐ข๐ฅ interactions using an intelligent chatbot with predefined message templatesโ€”perfect for scalable marketing and chat support.

๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ž๐ ๐„๐ฆ๐š๐ข๐ฅ ๐ƒ๐ซ๐ข๐ฉ ๐‚๐š๐ฆ๐ฉ๐š๐ข๐ ๐ง๐ฌ Engage leads and customers through automated email drip campaignsโ€”nurture relationships and elevate your email marketing game.

๐€๐๐ฏ๐š๐ง๐œ๐ž๐ ๐„๐ฆ๐š๐ข๐ฅ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  ๐“๐จ๐จ๐ฅ๐ฌ Run A/B tests and flow-based sending for higher open rates and engagementโ€”perfect for data-backed email marketing success.

Cloud Analogy CRM Specialist Limited's Impact

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Provider Details

Cloud Analogy CRM Specialist Limited
1325 Fourth Avenue, Suite 940 Seattle, WA ,USA
Founded
2015
Website
Email
Phone
+1 (415) 830-3899

Cloud Analogy is a global leader in cloud consulting with 10+ years of proven expertise in Salesforce and cloud technologies. Our certified professionals deliver end-to-end solutionsโ€”from strategy and implementation to optimization and supportโ€”tailored to help businesses scale faster and smarter. With a strong focus on innovation, agility, and customer success, we empower organizations worldwide to drive digital transformation and unlock the true value of the cloud.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

BASIC

$10 USD/user/month

Free trial available for 7 days

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