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KOSMOS - Operational Intelligence for Salesforce Teams

End Escalation Chaos. Start with Clarity

No Ratings
Paid Add-On Required  

Free to Install. Discounts available for nonprofits.

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Industries
Horizontal Product
Business Need
Customer Service
IT & Administration
Collaboration
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Kosmos requires active Jira and GitHub instances connected via API. A Kosmos account is required -- contact sales@kosmoslabs.ai to get started. Modern browser required (Chrome recommended).

App Details

Version
Kosmos Preventative Intelligence/ver 0.1 0.1.0
Listed On
06/02/2026
Latest Release
06/02/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.1.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/30/2026

Additional Details

Kosmos is the operational intelligence platform for enterprise delivery and support teams. When incidents spike, your engineers are in Jira, your support team is in Salesforce, and your deployment history is in GitHub. Nobody is connecting them -- until now. Kosmos correlates signals across Salesforce Service Cloud, Jira, and GitHub to surface root cause in seconds, not hours. Every correlation is proposed by the system and confirmed by a human. Nothing becomes official without your team saying yes.

Need help?

Kosmos AI Labs, Inc

Chicago, IL

Our team typically responds within one business day. For fastest support, email support@kosmoslabs.ai with your org details and a description of the issue. To learn more or book a free Investigation Cost Audit, visit kosmoslabs.ai.