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C360+

Seamlessly integrate LINE with Salesforce to eliminate data silos

Overview

Loyalty, Booking, Games & Chat inside LINE. Unify these interactions with Salesforce to build precise personas and eliminate data silos

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  • Eliminate Data Silos: Seamlessly integrate LINE interactions with Salesforce to establish a single source of truth for Sales and Service.

  • Visualize Customer Intent: Capture digital footprints and behavioral data to build precise customer personas and drive targeted marketing.

  • Salesforce-Driven Automation: Trigger personalized LINE messages and journeys directly from Salesforce Flows to ensure timely engagement.

  • No-Code Builder & Booking: Create branded landing pages and appointment portals with a drag-and-drop interface that syncs automatically to Salesforce.

  • Complete Loyalty & Membership: Engage customers with digital membership cards, reward points, coupons, and interactive mini-games directly in LINE.

LINE is a dominant global "Super App" with hundreds of millions of monthly active users. However, most businesses struggle to connect these high-value social interactions with their backend customer data. C360+ bridges the gap between LINE's massive user engagement and Salesforce's robust CRM capabilities. We help enterprises globally solve the critical "Data Silo" problem by transforming unstructured social chats into actionable customer insights directly within Salesforce Customer 360.

Categories

Business Needs
Sales
Customer Service
Marketing
Industries
Consumer Goods
Healthcare & Life Sciences
Retail
Personas
Business Operations Manager
Business User
Marketer
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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