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Northpass
Build the customer academy you've been dreaming about
- Industries
- High Tech
- Requires
- Sales Cloud
Build your own branded customer academies with Northpass. When Northpass is combined with the Salesforce CRM you can raise brand awareness, increase win rates, accelerate onboarding, boost product adoption and minimize reliance upon support.
Highlights
Track learning progress and results within Salesforce CRM: Centralize learner’s progress within your CRM so you can visualize activity in one place and better understand the impact customer education has on your business.
Power your Salesforce workflows with Northpass learning data: Whether you are looking to automate task creation, marketing emails, send reminders and nudges, or any other workflow, Northpass will automatically share data with Salesforce on your behalf.
Incorporate learning into your content strategy: Learning should be a key component of your content strategy and served through customer support channels (e.g. chatbots, knowledge bases, etc.) or through marketing channels (e.g. email drips, SEO, etc.).
Provider Details
Gainsight, Inc
1400 Bridge Parkway, Suite 101, Redwood City, CA
Gainsight’s innovative technology helps companies prevent churn by identifying at-risk customers, creating systematic processes to mitigate concerns, and efficiently ramping up engagement efforts. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, and customer data, that together enable businesses to put the customer at the center of everything they do. Learn how leading companies like Okta, SAP Concur, and Box use Gainsight at www.gainsight.com.
Pricing Details
Free
You can fully use this solution without payment.