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Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

Call from Salesforce in 30 minutes—native, secure, WhatsApp & AI on board

€30   EUR/user/month

Discounts available for nonprofits

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Industries
Financial Services
Retail
Travel, Transportation, & Hospitality
Business Need
Sales
Customer Service
Telephony
Requires
Sales Cloud
Service Cloud
Revenue Cloud
Financial Services Cloud
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Revenue Cloud
Financial Services Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Essentials
Additional Requirements
Requires a WebSocket-capable browser, Salesforce Enterprise/Unlimited/Professional edition, and a SIP WebSocket–enabled PBX/provider. Quakker can be tailored to your telephony, security, and integration needs – see our technical documentation for options:

App Details

Version
Quakker/0.6 0.6.0
Listed On
12/12/2023
Latest Release
09/10/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 10
Custom Tabs: 3
Custom Apps: 1
Lightning Components
Global: 4
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/09/2025

Additional Details

Quakker turns Salesforce into a fast, seamless calling & messaging solution. No IT setup, no extra software — just effortless CTI & VoIP integration. Why Choose Quakker? Go live in 30 minutes – Start calling from Salesforce faster than with most other CTI solutions. Call & chat on WhatsApp – Handle WhatsApp voice and chat conversations directly from Salesforce. AI-powered transcription – Automatically transcribe calls and prepare structured data for Salesforce AI workflows. Keep your data inside Salesforce – Call logs and analytics stay native; recordings can be stored securely in your own cloud. Use your existing VoIP – Works with any SIP/WebRTC provider, no vendor lock-in. One-click calling – Click-to-dial from Leads, Contacts, or Opportunities. Stay productive – Availability status, unified search, quick notes, and auto-logging. Secure by design – End-to-end WSS encryption; ready for GDPR, NIS2 & DORA. More info: quakker.cc

Need help?

Clorce Solutions Sp. z o.o.

Poznan, Poland

Need help integrating Quakker? Our team ensures seamless WebRTC, SIP, and VoIP setup for Salesforce CTI. - No-code implementation. - Works with any SIP provider. - NIS2 & DORA Compliance – 100% SFDC data retention - WSS encryption for safe communication

Support Phone+48601999418