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Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board
Call from Salesforce in 30 minutes—native, secure, WhatsApp & AI on board
- Industries
- Financial ServicesRetailTravel, Transportation, & Hospitality
- Business Need
- SalesCustomer ServiceTelephony
- Requires
- Sales CloudService CloudRevenue CloudFinancial Services Cloud
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Fast, secure CTI & VoIP for Salesforce using WebRTC & SIP. Browser calling, no IT setup. WhatsApp voice & chat. AI call transcription for Salesforce AI. All data stays in Salesforce, NIS2/DORA-ready, WSS encrypted.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService CloudRevenue CloudFinancial Services Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudMarketing Cloud Engagement
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedEssentials
App Details
- Version
- Quakker/0.6 0.6.0
- Listed On
- 12/12/2023
- Latest Release
- 09/10/2025
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged PackageLightning App Builder
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 10Custom Tabs: 3Custom Apps: 1
- Lightning Components
- Global: 4App Builder: 1Community Builder: 0
- Languages
- English
Security
Additional Details
Quakker turns Salesforce into a fast, seamless calling & messaging solution. No IT setup, no extra software — just effortless CTI & VoIP integration. Why Choose Quakker? Go live in 30 minutes – Start calling from Salesforce faster than with most other CTI solutions. Call & chat on WhatsApp – Handle WhatsApp voice and chat conversations directly from Salesforce. AI-powered transcription – Automatically transcribe calls and prepare structured data for Salesforce AI workflows. Keep your data inside Salesforce – Call logs and analytics stay native; recordings can be stored securely in your own cloud. Use your existing VoIP – Works with any SIP/WebRTC provider, no vendor lock-in. One-click calling – Click-to-dial from Leads, Contacts, or Opportunities. Stay productive – Availability status, unified search, quick notes, and auto-logging. Secure by design – End-to-end WSS encryption; ready for GDPR, NIS2 & DORA. More info: quakker.cc
Need help?
Clorce Solutions Sp. z o.o.
Poznan, Poland
Need help integrating Quakker? Our team ensures seamless WebRTC, SIP, and VoIP setup for Salesforce CTI. - No-code implementation. - Works with any SIP provider. - NIS2 & DORA Compliance – 100% SFDC data retention - WSS encryption for safe communication