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Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

Call from Salesforce in 30 minutes—native, secure, WhatsApp & AI on board

€30   EUR/user/month

Discounts available for nonprofits

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Industries
Financial Services
Retail
Travel, Transportation, & Hospitality
Business Need
Sales
Customer Service
Telephony
Requires
Sales Cloud
Service Cloud
Revenue Cloud
Financial Services Cloud
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

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5
Lifetime average
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Quakker is a real game-changer for businesses.

Quakker has truly enhanced productivity by automating outbound calls, saving almost a month of time per person. The integration with Salesforce is seamless and setting up the app was incredibly easy. The installation process was quick and the intuitive interface is user-friendly. Overall Quakker increases company productivity and operational efficiency.

For small teams great and really quick to use

If you have some special requirements, this is a nice choice. Most CTIs have strong limitations and do not allow customization of any sort. With Quakker, you can actually add some relations (even to custom objects), and It made the whole implementation process much smoother for me. The team took the time to walk me through everything, so I didn’t have to wait weeks just to calliing or to start testing. The app is actively developed, and I’ve already seen new features rolled out post-installation. Despite being feature-rich, it remains relatively easy to use. I appreciated the quick setup: install, start calling, and you're good to go. I don’t have a big team, but it is something to consider if you have more complex requirements (I had some additional work done within the app). All are within Salesforce standard, so no additional setups, manuals, etc. I'm not sure about international calling. It should work, but I haven't tested it yet. This could be a bit cheaper, although the price is better than most solutions I've seen. It's cool that there's a test drive. Highly recommended, especially if you’re looking for a CTI that goes beyond the basics.

Built for Modern Sales Teams

I tested the app in the sandbox environment and I’m looking forward to installing it once the new package is ready. It’s a great tool. Personally, I find the text integration feature especially useful for a dynamic sales team—it adds real flexibility to our workflow. I was also pleased to see that our legal team was satisfied with the data retention features Quakker offers. That gave us additional confidence moving forward. The fact that no-code or low-code setup is required is another big plus, especially since getting IT time is often a challenge. Overall, a very solid solution.