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Simplr Cartridge for B2C Commerce
The cartridge provides ability to integrate with the Simplr platform.
- Industries
- Consumer GoodsRetail
- Business Need
- Customer ServiceIntegrationEcommerce
- Requires
- B2C Commerce
At Simplr, our mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Simplr is a customer service outsourcing company offering top-notch, flexible and affordable contact center solutions for premium brand
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- B2C Commerce
App Details
- Listed On
- 03/31/2023
- Languages
- English
Security
Additional Details
The cartridge provides ability to integrate the Simplr customer service platform and Salesforce B2C Commerce platform. The Simplr cartridge works as a middleware between Salesforce B2C Commerce and the Simplr platform and allows the Simplr platform to pull Order Information from B2C Commerce, Cancel an Order, Issue Store Credit, and Update Shipping or Billing Address for a Customer. Each function can be enabled or disabled independently through the cartridge configuration.