Sinapse

Sinapse are collaborative and easy to work with. They keep you informed and are interested in understanding how they can partner with you.

The Sinapse team were efficient and completed the work to a high standard. We are extremely satisfied with the results and were provided with a solid framework to update and maintain the work moving forward. The Sinapse team always kept our team in the loop by running regular update meetings where completion status, risk and future updates were all clearly communicated. Overall it was smooth project that left us feeling confident and stress free throughout the whole process.

As with all projects we have worked on with Sinapse, this one was completed to an extremely high standard and their team were all professional from start to finish. They provide the flexibility and expertise to deliver quality results. They were well organised and provided clear and concise updates and handover documents.

The Sinapse team have been a pleasure to work with and have been instrumental in four successful releases of the Sales Cloud platform across the globe. All releases have been delivered on time and within budget with improvement learnings from each release being adopted. Sinapse have a team that complement each other through their various skills sets and ensure that all involved are clear on their role, responsibilities and what they are accountable for. One area that stood out was their focus on business impact to various user groups and the strong focus on change management to ensure understanding of the need to change and the benefits it brings to them as users.