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Achille AI
Transform your Salesforce Service Cloud with AI-powered response suggestion
- Requires
- Service Cloud
- Compatible With
- Sales CloudService CloudB2B Commerce
Achille AI transforms Salesforce Service Cloud with native AI integration that delivers instant, context-aware response suggestions and intelligent ticket prioritization - eliminating response time bottlenecks while maintaining consistent service quality.
Highlights
AI-Powered Response Suggestions - Get instant, contextual response recommendations for every customer inquiry
Intelligent Text Enhancement - Transform draft responses into professional, clear customer communications
Automatic Priority Scoring - AISAT algorithm analyzes ticket urgency and customer sentiment automatically
Smart Ticket Classification - Automatically detect SPAM, partnerships, auto-responses, and notification messages
Real-time AI Integration - Seamless connection with Achille AI platform through secure webhook technology
Native Lightning Experience - Beautiful, responsive UI built with Lightning Web Components for optimal user experience
Provider Details

Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
They need to use a subscription in https://achille.ai/. The costs depends on multiple parameters.
Achille AI
€70 EUR/user/month