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TopCX AI Driven Customer Support & Agent Productivity App

Transform CX & Agent Productivity with AI-enabled TopCX at Affordable Price

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Requires
Service Cloud
Compatible With
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Essentials

App Details

Version
topcxai_pkg/TopCX Oct 2024 1.3.0
Listed On
01/23/2025
Latest Release
01/23/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.3.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/24/2024

Additional Details

Designed to address the challenges of modern customer service and support, TopCX empowers businesses to revolutionize their customer service operations with AI-powered and data-driven tools. Integrating advanced GenAI and Machine Learning technologies, TopCX enables faster, more accurate resolutions, enhanced agent performance, outstanding quality, and exceptional customer satisfaction. TopCX liberates you from budget constraints rather empowers you to provide exceptional AI-driven, value-based customer experiences at the lowest cost possible.

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