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Screen Flow Email Composer

Send guided, automated emails directly within Salesforce Flows.

Overview

Compose and send guided emails inside Salesforce Flows with auto-filled recipients, templates, attachments, and activity logging.

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  • ✉️ Guided Email Sending in Flows Compose and send emails directly within Screen Flows using a structured, user-friendly interface.

  • ⚙️ Preconfigured Recipients & Content Automatically populate To, CC, Subject, and Body fields using Salesforce data, templates, or Flow logic.

  • 📎 Built-in Attachments & Templates Attach files from related records and load email templates with dynamic merge fields.

  • 👤 Flexible Sender Options Choose between user email, Org-Wide Email Addresses, or Email-to-Case for consistent communication.

  • 🔗 Email-to-Case Threading Ensure replies are linked to the correct Case with automatic thread handling.

  • 📝 Full Activity Tracking Log every email as an activity on the related record for complete visibility and traceability.

  • 🔍 Smart Recipient Search Search and select recipients across Contacts, Leads, and Users directly in the component.

  • 🚀 Designed for Admins & Users Empower admins to build advanced email workflows while keeping the experience simple for end users.

Organizations often require a standardized and guided email communication process within Salesforce. Typical Salesforce email actions provide limited customization capabilities and do not allow administrators to easily preconfigure recipients, templates, attachments, and activity tracking inside a Flow-driven process. Flow Email Composer enables administrators to build a guided email sending experience within a Screen Flow, where key email fields are automatically pre-populated from Salesforce data, ensuring consistency, reducing manual effort, and improving data traceability. Flow Email Composer is a Salesforce component that lets you compose and send emails directly inside a Salesforce Flow. It provides: - A rich-text email editor with formatting tools - Recipient search across Contacts, Leads, and Users - Sender selection (your own address, an Org-Wide address, or an Email-to-Case address) - File attachments and inline image paste - Email template support - Automatic Email-to-Case thread linking so customer replies land on the correct Case - A full send history log for every email sent

Categories

Business Needs
Productivity
IT & Administration
Personas
Administrator
Architect
Business User
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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