MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Elyn Returns & Exchanges Module

By Elyn

Reduce refunds with Online Exchanges

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Consumer Goods
High Tech
Retail
Business Need
Ecommerce
Shipping, Fulfillment & Logistics
Warranty & Returns Management
Requires
B2C Commerce
Compatible With
B2C Commerce

Elyn enables brands to reduce refund rates by providing exchanges and store credit options within the return journey, incentivizing cash-retaining options over refunds. Elyn is fully customizable to match your brand identity & return policies.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
B2C Commerce
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
B2C Commerce

App Details

Listed On
06/04/2024
Languages
English
French

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement.Notwithstanding these Security Requirements, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.

Additional Details

Fashion brands are refunding every single e-commerce return. With return rates ranging from 25 to 50%, this represents a huge cost. Elyn enables brands to retain massive revenue by implementing online exchanges & store credit. The Elyn customer-facing return platform enables customers to autonomously request returns with the most appropriated option: - An exchange between variants of the same product - An exchange between different products of the same price - An exchange between different products with different price tags - Instant exchanges that do not require reserving inventory - Flat Store credit - Topped-up Store credit Elyn is fully integrated to Salesforce Commerce Cloud thanks to our SFCC Cartridge Brands using Elyn typically reduce their refunds by 30% thanks to exchanges & store credit, and reduce return-related support tickets by 60%.

Need help?

Elyn

Paris, France

Other ResourcesTerms & Conditions