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Red Ant RetailOS - composable storefront for B2C commerce
The app to deliver the ultimate personalised one-to-one customer experience
- Industries
- Retail
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- B2C Commerce
Our clienteling app delivers seamless omnichannel experiences for customers and store associates, with a range of additional options to elevate their journey.
Highlights
Rich client dashboard to build personalised recommendations and deliver a truly tailored service. Convert more sales with full in-store access to product and customer details, so your store associates never miss an opportunity.
A built-in showroom to inspire customers and colleagues. Browse and manage new collections and create wardrobes, tailored looks and ranges. Share inspiration and looks with your customers through 1 to 1 communications or groups.
Talk to customers and provide them with a personal service using their preferred ways to communicate, whether it’s by email, SMS or chat/WhatsApp. Notification centre for action reminders/engagement alerts for next best actions and personalised messages.
Retail analytics from tailored support to streamlined, single-view reporting allow you to monitor customer and store associate activity on every device and at every location, leading to greater efficiency and much more accurate analysis.
Provider Details
Leading retailers use Red Ant's cloud-based platform to deliver a truly connected, omnichannel experience. From clienteling and assisted sales to endless aisle and personal shopping, our platform gives store associates the tools they need to help customers shop how, when and where they want to, with a truly personalised experience. Red Ant’s unified in-store shopping platform connects your existing technology with a suite of retail apps designed to enhance every customer interaction, with features that improve employee performance without compromising on customer service. We’re proud to partner with the most trusted and forward-thinking beauty, home and luxury retail brands, including Furniture Village, Chalhoub Group, Charlotte Tilbury and Beaverbrooks. Red Ant has received a number of industry accolades, including: Overall Customer Experience Solution of the Year - RetailTech Breakthrough Awards MENA Stevies: Innovation in Shopping or E-commerce Apps Innovative Use of Technology in Customer Service Innovation in Technology Development Seamless Dubai Best CX and Engagement award Most Innovative Omnichannel Clienteling Platform - AI Magazine Global Excellence Awards
Pricing Details
As an alternative to purchasing individual store licenses for the clienteling app, the Enterprise Licence allows usage for an unlimited number of users and use cases across all devices and brands.
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£50 GBP/Store/month