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Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS
Drive revenue with AI-powered messaging for Instagram, TikTok, and RCS.
- Industries
- Consumer GoodsRetailTravel, Transportation, & Hospitality
- Business Need
- Customer ServiceAgent ProductivityField Service
- Requires
- Service CloudAgentforce
- Compatible With
- Sales CloudService CloudExperience Cloud
Add Instagram, TikTok, and Google RCS to Salesforce Digital Engagement with Messaging Studio. Centralize conversations and scale AI-powered engagement to boost customer experience, sales, and service.
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Most recommended BYOC solution
I was actively looking for a BYOC partner for our Salesforce implementation and after rigorous review and testing we selected 1440. Happy to be one of the founding customers :-) We have integrated Instagram directly into Salesforce and our agents no longer need to go to Instagram to respond to Direct Messages. This increased our efficiency in delivering improve customer experience. We are considering additional channels such as Tiktok to continue to meet our customers where they want to communicate.
Hi Muhammad, We appreciate the trust you placed in us to deliver the required capabilities. We look forward to continuing to expand channels and deliver best in class user and customer experiences. Thank you, Christian@1440.io