Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS
Drive revenue with AI-powered messaging for Instagram, TikTok, and RCS.
- Industries
- Consumer GoodsRetailTravel, Transportation, & Hospitality
- Business Need
- Customer ServiceAgent ProductivityField Service
- Requires
- Service CloudAgentforce
- Compatible With
- Sales CloudService CloudExperience Cloud
Add Instagram, TikTok, and Google RCS to Salesforce Digital Engagement with Messaging Studio. Centralize conversations and scale AI-powered engagement to boost customer experience, sales, and service.
Highlights
BYOC Messaging Expansion: Add Instagram, TikTok, Google RCS, Viber, X (Twitter), and KakaoTalk to Salesforce Digital Engagement.
Built on top of Salesforce: 1440 natively extends the power of the platform via our APIs to empower you to reach your customers where
AI-Powered Conversations: Use Einstein and Agentforce AI to personalize replies, deflect routine questions, and accelerate response times.
Conversational Commerce: Turn messages into measurable sales with in-chat transactions, upsells, and payments.
Omni-Channel Routing: Route, queue, and supervise all conversations with Salesforce Omni-Channel for consistent CX.
Unified Inbox: Manage every customer message and notification in one place—across service, sales, and marketing.
Analytics & Attribution: Track engagement, CSAT, and revenue from every conversation inside Salesforce.
Multilingual Messaging: Add Translation Studio by 1440 for real-time translation in 100+ languages—right inside the chat thread.
Mobile-Ready Agents: Empower retail, field service, and clienteling teams with messaging on the go with the 1440 Mobile App.
Provider Details
1440, Inc.
Park City, Utah
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2009
Website
Email
1440 empowers businesses to enhance their connections with customers globally. It aids brands in efficiently handling consumer reviews and Q&A, while its highly precise machine translation tool overcomes language barriers. Additionally, its messaging app expands Salesforce's digital engagement capabilities, offering support for various channels and devices to facilitate seamless conversations across popular communication platforms.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Includes 1,500 conversations monthly, 5 users and 1 channel (with rollover). Additional blocks can be purchased for $30 per 100 conversations. Add as many channels as you want-- message volume is aggregated across channels!
Bring Your Own Channel (BYOC) Pricing
$500 USD/company/month
Lowest Starting Price