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EasySend for Agentforce

Save your agents time and deliver better customer experiences

Overview

EasySend for Agentforce makes customer service and sales faster and easier by using smart digital agents. Launch journeys from chat, get instant status updates, and collect customer data and eSignatures with the help of AI. It handles repetitive t

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  • KNOW WHEN TO FOLLOW UP Request a list of incomplete digital journeys so your agents know who needs a reminder.

  • OPTIMIZE COMPLETION RATES Speed up journey completion rates with instant AI updates.

  • INCREASE AGENT EFFICIENCY Send native digital journeys in chat without leaving the screen.

  • COLLECT CUSTOMER DATA IN CHAT Collect and sync customer data and eSignatures to your Salesforce CRM

Save your agents time and deliver better customer experiences with in-chat answers and reports on digital journeys.

Categories

Business Needs
Sales
Productivity
Customer Service
Industries
Horizontal Product
Financial Services
Healthcare & Life Sciences
Personas
Business Operations Manager
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Agentforce
Salesforce Shield
Managed Package

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