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Hapi Guest Focus

By Data Travel, LLC

Helping hoteliers focus on what matters most: their guests.

No Ratings
Starting at $180   USD/user/year
Industries
Travel, Transportation, & Hospitality
Business Need
Customer Service
Agent Productivity
Data Visualization
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Focus app is Hapi's new innovative solution running on the Salesforce platform, designed to provide hotel front desk employees seamless access to guests' critical information in a user-friendly way and provide an enhanced guest check-in experience.

Highlights

Bridging PMS and Salesforce: Hapi Guest Focus fills gaps left by Property Management Systems, giving users the most relevant and up-to-date guest details right at their fingertips.

Intuitive Navigation: Users can quickly find in-depth guest insights: profiles, reservations, preferences, and activities, within seconds, thanks to the easy-to-use interface.

One-Click Communications: Front desk teams can send personalized confirmation and pre-arrival emails in moments, improving guest engagement and experience.

Provider Details

Data Travel, LLC
Orlando, Florida

Hapi's purpose is to solve the hospitality industry's toughest data integration and management challenges. Developed by hotel technology veterans, Hapi offers a secure, scalable, cloud-based data streaming platform based on an open architecture. The platform incorporates multiple layers of encryption, authentication, and governance, ensuring enterprise-grade security and reliability. By removing long-standing data barriers, Hapi connects hotels, hotel groups, and technology providers in real time—reducing integration costs and accelerating innovation across the industry. As an ISVForce Partner, Hapi's Salesforce AppExchange published apps (Hapi Guest for Salesforce, Hapi Guest for Marketing Cloud and Hapi Guest Analytics) provide hotel-ready configurations for Guest Profile Management, Marketing Journeys and Reporting. Today, Hapi supports more than 14,000 hotels globally, including leading brands such as IHG Hotels & Resorts, Wyndham Hotels & Resorts, Sonesta, Accor, Hyatt, Rosewood, Margaritaville, and Four Seasons. With Hapi, the opportunities are as limitless as your ideas.

Pricing Details

RUL License and Volume discounts may be available.

The Hapi Plan

$180 USD/user/year

Lowest Starting Price

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