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Medical Device Service & Support Intelligence | Tableau Next Agent

By Wilco Source a CitiusTech Inc company

Turn service and support data into intelligent, trusted insights

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Free  

Never requires payment

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Industries
Healthcare & Life Sciences
Business Need
Productivity
Customer Service
Analytics
Requires
Data Cloud
Compatible With
Tableau Next

Medical Device Service & Support Intelligence helps medical-device organizations monitor device reliability, support demand, SLA performance, technician capacity and product risk. A prebuilt Data 360 data model, semantic model, and dashboards.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Data Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Tableau Next
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
MedTech Data 360/ver 0.1 0.2.0
Listed On
09/04/2026
Latest Release
09/04/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Agentforce
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.2.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/02/2026

Additional Details

Medical Device Service & Support Intelligence Agent provides a ready-to-use intelligence foundation for medical-device service operations. Your device, case, warranty, technician, and account data live in different places. Medical Device Service and Support Intelligence brings them together. Curated Tableau Next dashboards give you device health, case triage, and installed base visibility, and an Agentforce conversational experience answers operational questions in natural language. The solution includes a packaged data model, permissions, Data Kit, data streams, mappings, semantic model, workspace, visualizations, dashboards, and the MedTech Tableau Next template. It is designed to work with Salesforce’s out-of-box Tableau Agent. Built by Wilco Source. Only Salesforce. Only HLS.

Need help?

Wilco Source a CitiusTech Inc company

Santa Clara, CA United States

If you need help, contact us at contactus@wilcosource.com.

Support Phone855-945-2676
Other ResourcesEmailTerms & Conditions