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TravelForce - The Smart CRM App for Travel Agencies and Tour Operators

Streamline Bookings. Delight Travelers. Grow Your Business.

Overview

TravelForce is an all-in-one app built for travel agencies and tour operators. From lead generation to booking hotels, tours & activities and holiday packages, it streamlines backend operations, delivers personalized service, and supports business growth.

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  • End-to-End Booking Lifecycle: Manage the entire customer journey from inquiry to itinerary and final booking—all within Salesforce.

  • Centralized Customer Management: Maintain a 360° view of travelers, preferences, past bookings, communication history, and payment details.

  • Multi-Currency & Multi-Language Support: Easily manage bookings and customer communication in local currencies and languages.

TravelForce the Smart CRM App is a purpose-built Salesforce-native solution designed to empower travel agencies, tour operators, and travel companies. From lead generation to managing complex travel bookings—including hotels, flights, holiday packages, and activities —this CRM streamlines operations and boosts productivity. Who It’s For? Travel Agencies – Manage inquiries, customize packages, and automate confirmations. Tour Operators – Build itineraries, sync bookings, and handle invoicing seamlessly. Corporate Travel Desks – Enforce policies, streamline approvals, and track expenses. Features at a Glance: Lead & Contact Management Package Builder for Hotels + Flights + Tours Booking & Invoicing Engine

Categories

Business Needs
Sales
Customer Service
Commerce
Industries
Travel, Transportation, & Hospitality
Personas
Administrator
Business Operations Manager
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Managed Package

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