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RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call

Productivity Unleashed for Sales and Marketing Teams

Paid Add-On Required  

Payment required for external services or products

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Business Need
Sales Productivity
Telephony
Requires
Sales Cloud
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Additional Requirements
RingCentral Advanced and Ultra License RingCentral Webinar License Windows 10 or higher macOS 10.15 (Catalina) or higher Firefox 25+/ Chrome 30+/ Safari 6.0.5+ (Classis only) RingCentral Softphone 10 digit phone system

App Details

Version
rc_sf_package/6.49.0 6.49.0
Listed On
03/12/2025
Latest Release
07/06/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Person Accounts
Managed Package
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 6
Custom Tabs: 3
Custom Apps: 3
Lightning Components
Global: 7
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
6.24.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/02/2021

Additional Details

RingCentral for Salesforce brings the best of RingEX and RingCentral Webinar into Salesforce so sellers and marketers can do their best work. With the integration, sellers get: Embedded dialing and SMS: Quit paying the toggle tax! Embed RingCentral’s telephony and SMS directly into Salesforce with click-to-dial and SMS in your CRM. Automated customer lookups: When you receive an inbound call, we instantly search your records and display the associated contact information. Disposition logging: Automatically log an HVS disposition, freeing your sellers from repetitive, low-value tasks. With the RingCentral Webinar for Salesforce integration, marketers get: Simplified management: Our direct data synchronization eliminates the need to download, clean, and upload webinar data into Salesforce. Automatic Campaign Creation: When you set up a webinar on RingCentral a corresponding Salesforce campaign springs to life. This automation ensures that marketing efforts are aligned and ready to capture every opportunity. Effortless Lead & Attendee Management: When someone registers to the minute they attend your webinar our system automatically adds them as leads and campaign members.

Need help?

RingCentral, Inc.

Belmont, Ca

Support is available 24/7 for RingCentral users Premium Support is included with Office Unlimited plans (10-user and above plans)

Support Phone866-452-3512