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Agentforce Agent for Channel AI Deal Desk
Smart SPA Management. Agent-powered Decisions. Real-Time Collaboration.
- Actions: 7Subagents: 1
- Industries
- High TechManufacturing
- Business Need
- Quotes & OrdersSales ProductivitySales Intelligence
- Requires
- Agentforce
- AppExchange Partner Products
- Compatible With
- Revenue Cloud
The Agentforce Agent for Channel AI Deal Desk (CADD) helps manage Channel Quotes/SPAs with Ship & Debit by answering Sales Ops questions in natural language for fast, compliant Channel decisions.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Agentforce
- AppExchange Partner ProductsTo use this solution, you need this AppExchange partner product.
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Revenue Cloud
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- Agentforce for Channel AI Deal Desk Managed/v1.2.0 1.2.0
- Listed On
- 09/07/2026
- Latest Release
- 09/07/2026
- Actions: 7Subagents: 1
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpAgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsAgentforceManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
The Channel AI Deal Desk (CADD) solution transforms how High Tech and Manufacturing manage Special Price Authorizations (SPAs). The Agentforce Agent for CADD extends it with a natural language interface to answer Sales Operations team's most pressing questions, applying AI to leverage SPA and POS data. This enables rapid, intelligent, and compliant decision-making across the channel revenue lifecycle — from SPA submission to negotiation, AI-supported approvals, and post-sales compliance analysis.
Need help?
SpecialTales, Inc.
San Francisco, CA, USA