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Best Practices Toolkit: Trigger Framework, Error Mgt, Flow Mgt, etc.

Best Practices Simplified: CRM ROI Increase estimated at 30% per year

Freemium  

Payment required to increase usage, users, or features. Discounts available for nonprofits.

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Industries
Horizontal Product
Business Need
IT & Administration
Admin & Developer Tools
IT Management
Requires
Platform Cloud
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

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5
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Good

Nice 👍 good

Mark Burke
Double Star Ranger

Outstanding Package

We use the Trigger Framework to compartmentalize our business logic and control recursion, and also disable Apex code when needed. We have seen a 40% improvement in performance since adopting the Trigger Framework for our most performance-intensive area: Opportunity management. And we were able to easily convert our legacy trigger logic to the Blackbelt's Trigger Framework methods. We use the Error Management product to aggregate errors from our custom-code, flows, Apex Exception Emails and Batch exceptions. And we use the Approval Hierarchy to support multiple management levels approving our Opportunities. More recently, we are now using their new Rules Engine product to determine/score the business-value of our Opportunity deals (8 sets of 3 rules for a total of 24 rules) and it is extremely fast. It is a newly released product and we are using/testing it successfully in our Full Sandbox and plan to go live end of this month. The Blackbelt Toolkit product is solid and we have not seen any problems. Also, Platform Technologies has offered excellent support, and they’ve already provided us two product enhancements within 6 weeks of being requested. I definitely recommend the Blackbelt Toolkit to customers with numerous customizations, or performance degradation, and/or any CRM team wanting to proactively manage system errors, system event-alerts, or custom-code or Flow-related errors. As a team, we have been able to now move faster and get much more done with the same resources. Finally, we look forward to their new product (“Test Manager”) for proactively finding problems with production Test-classes (we are told it is targeted for early-access release in a few weeks).

Patrick Fendt
Ranger
05/11/2024

Thanks Mark! I heard you are already in Production with much of the Blackbelt Toolkit product bundle. I understand your company went live with the Trigger Framework product and Error Management product in February and am glad it is going well. I also heard about the successful go-live with the Approval Process/Multi-User-Hierarchy product in March. Finally, I am very much looking forward to your go-live with the Rules Engine in May (this month). Appreciate the positive review and look forward to a strong partnership with your company. Please let us know if you need anything going forward. Best regards, Patrick (Platform Technology) customersupport@platformtechnology.ai sales@platformtechnology.ai