Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Enhanced Summary
Turn attachments into concise summary
- Industries
- Horizontal ProductCommunicationsHealthcare & Life Sciences
- Business Need
- ProductivityCustomer Service
- Requires
- Agentforce
- Compatible With
- Sales CloudService CloudHealth Cloud
Turn attachments (e.g. long call transcripts) into concise summary directly on Case record. This package provides ready-to-use AI Prompt Templates and an autolaunched Flow to summarize Case Description or an attached file and write the result to a field.
Highlights
Summarize Case Description text or attached file via AI
Clinical summary with category recommendation
Zero-code Flow automation with record-triggered orchestration
Least-privilege access via packaged Permission Set
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.