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EDSA | Intelligent Salesforce Deployments for Growing Businesses

EDSA helps companies unlock the full power of Salesforce to deliver smarter

Overview

EDSA (Estrategias Diferenciadas S.A.) is a Salesforce consulting partner based in Argentina, with a presence in Chile and Mexico, focusing on Sales Cloud, Service Cloud, and Agentforce solutions.

See How EDSA | Intelligent Salesforce Deployments for Growing Businesses Works

Certified Salesforce Experts: A multidisciplinary team with credentials across Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, and Agentforce.
Tailored Implementations: Customized solutions that align with your industry and business model—whether B2B, B2C, or hybrid.
AI-Driven Customer Engagement: Specialists in deploying Agentforce and Digital Engagement for proactive, intelligent service experiences.

Estrategias Diferenciadas S.A. (EDSA) is a Salesforce Consulting Partner dedicated to helping organizations drive transformation through intelligent customer engagement, AI-powered automation, and cloud innovation. With a deep understanding of Salesforce solutions—including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce—our team of certified experts delivers customized implementations that align with each client’s business goals. We specialize in: * End-to-end Salesforce implementations and optimizations * Data Cloud and CRM analytics integration * AI-enhanced customer service with Agentforce and Digital Engagement * Business process automation using Flow and Einstein AI * Experience Cloud portals for clients, partners, and employees * Industry-specific solutions for financial services, manufacturing, and retail Our consultants are known for their agile approach, business-centric thinking, and ability to translate complex requirements into high-impact solutions. We’ve successfully led digital transformation projects across LATAM, improving KPIs such as lead conversion, case resolution time, and customer satisfaction.