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EDSA | Intelligent Salesforce Deployments for Growing Businesses
EDSA helps companies unlock the full power of Salesforce to deliver smarter
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 2
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 4
EDSA (Estrategias Diferenciadas S.A.) is a Salesforce consulting partner based in Argentina, with a presence in Chile and Mexico, focusing on Sales Cloud, Service Cloud, and Agentforce solutions.
Description
Estrategias Diferenciadas S.A. (EDSA) is a Salesforce Consulting Partner dedicated to helping organizations drive transformation through intelligent customer engagement, AI-powered automation, and cloud innovation. With a deep understanding of Salesforce solutions—including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce—our team of certified experts delivers customized implementations that align with each client’s business goals. We specialize in: * End-to-end Salesforce implementations and optimizations * Data Cloud and CRM analytics integration * AI-enhanced customer service with Agentforce and Digital Engagement * Business process automation using Flow and Einstein AI * Experience Cloud portals for clients, partners, and employees * Industry-specific solutions for financial services, manufacturing, and retail Our consultants are known for their agile approach, business-centric thinking, and ability to translate complex requirements into high-impact solutions. We’ve successfully led digital transformation projects across LATAM, improving KPIs such as lead conversion, case resolution time, and customer satisfaction.
Highlights
Certified Salesforce Experts: A multidisciplinary team with credentials across Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, and Agentforce.
Tailored Implementations: Customized solutions that align with your industry and business model—whether B2B, B2C, or hybrid.
AI-Driven Customer Engagement: Specialists in deploying Agentforce and Digital Engagement for proactive, intelligent service experiences.
Provider Details
At Estrategias Diferenciadas S.A., we specialize in designing and implementing innovative technology solutions that transform the way businesses connect with their customers. With a strong focus on Salesforce platform consulting, digital transformation, and intelligent automation, we empower organizations to drive growth, improve customer experiences, and achieve measurable outcomes.
Geographic Focus
Argentina
Languages
English • Spanish