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Route Mobile Omnichannel app for Salesforce
One app to power all customer conversations directly within Salesforce
- Industries
- Financial ServicesRetailTravel, Transportation, & Hospitality
- Business Need
- SalesProductivityMarketing
- Requires
- Sales CloudService CloudMarketing Cloud EngagementHealth Cloud
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Engage customers in real time, across every channel natively within Salesforce Sales, Service, and Marketing Cloud with the Route Mobile Omnichannel App.
Highlights
Seamless Customer Communication Manage messaging across channels with ease streamline outreach, improve response times, and simplify everyday communication workflows.
Effortless Bulk & Campaign Messaging Send messages to large audiences using campaigns, reports, or lists reach customers instantly without manual effort.
Automate Follow-ups and Alerts Set up automated reminders, notifications, and follow-ups keep engagement consistent while reducing repetitive tasks.
Unified Conversation Management View all customer interactions in a single thread get complete context and respond faster with better visibility.
Engage Across Multiple Channels Connect with customers through SMS, WhatsApp, voice, and more manage all communication from one place.
Real-Time Notifications & Quick Replies Stay updated with instant alerts and respond with one click help teams act faster and stay productive.
Run Automated Drip Campaigns Plan multi-step messaging journeys nurture leads over time with scheduled, targeted communication.
Personalised Messaging at Scale Use templates and data-driven fields to tailor every message deliver relevant communication without extra effort.
Provider Details
Founded in 2004, Route Mobile is a publicly listed company and among the leading Cloud Communications Platform service provider offering Communication Platform as a Service (CPaaS) solutions. We cater to enterprises, over-the-top (OTT) players, and mobile network operators (MNO) and our portfolio comprises solutions in messaging, voice, email, SMS filtering, analytics, and monetization. We deliver an entire communication product stack, based on a CPaaS principals, infusing Conversational AI across a broad range of industries including social media companies, banks and financial institutions, e-commerce entities, and travel aggregators. Route Mobile is headquartered in Mumbai, India with a global presence in the Asia Pacific, Middle East, Africa, Europe, and the Americas.
Pricing Details
Get in touch with us to explore the best pricing globally as well as regionally for your communication needs. Email us at salesforce@routemobile.com for further details
Default plan
$17 USD/user/month