Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce

A Unified Omnichannel Platform We empower brands to take control of their destinies. Our platform is designed with customer experience in mind, providing retailers with unprecedented insight into efficiency gaps, AI-powered analytics, and new revenue.

Orchestration Our Omnichannel Experience Management (OXM) platform offers a powerful Orchestration feature designed specifically for enterprise retailers. Whether it is Shipping, Same-Day Delivery, BOPUIS or Curbside or Returns we've got you covered.

Flexible Business Rules Tailor the customer journey at every touchpoint by customizing workflows, automating processes, and defining rules based on product type, location, customer preference and more. The retailer is in the driver's seat.

Rate Shopping Gain access to rate shopping capabilities that enable the comparison of the most cost effective and efficient shipping options from multiple carriers. Bringing savings directly to the bottom line.

Custom Attributes Personalize the customer experience, align interactions with your brand identity, and create a memorable journey for your customers. Setting you apart from the competition and creating unprecedented customer loyalty.

Intelligent Contract Management Our Omnichannel Experience Management (OXM) Platform supports hybrid models so that you can keep existing contracts without disruption. Need a contract, we have you covered.

Worldwide Carrier Network Access a network of trusted shipping carriers and same-day delivery providers, both local and international.

End-to-End Tracking Customizable pages provide an integrated experience for your customers. Eliminate fragmented post-purchase experiences by ensuring all communications, tracking sites, and messaging come from a single source.

Communications Email and SMS notifications can be configured on any status event. Customize messages from a single source on the fly. Control your brand and marketing messages through the entire post-purchase journey.