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Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

Turn every call into insight- CTI Telephony powered by AI inside Salesforce

$20   USD/user/month

Discounts available for nonprofits

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Industries
Education
Retail
Travel, Transportation, & Hospitality
Business Need
Customer Service
Marketing
Telephony
Requires
Platform Cloud
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
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Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
5
Lifetime average
Showing 10 of 32 Reviews
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Thammu Sudheer
Triple Star Ranger

A Smooth Experience from Day One

We've been using GirikCTI with Salesforce, and it has been a great experience so far. The integration was simple, and everything works smoothly within Salesforce, making it much easier for our team to manage customer calls and interactions from a single platform. The call management features are practical and easy to use. Having call records, customer interaction history, AI-generated transcripts, and live call monitoring in one place has improved our team's efficiency and helped us keep better track of customer conversations. Since our business requirements are quite different from a standard call center, we had a few unique challenges during implementation and while adapting the solution to our day-to-day operations. We really appreciate the support from ---Yashraj, Anurag, and Nitish, --- who were always available to understand our requirements, suggest the right approach, and resolve any issues quickly. From the initial setup to post-implementation assistance, they were responsive, patient, and committed to ensuring everything worked. Their continuous support and dedication played a big role in making the implementation smooth and successful. Overall, GirikCTI has added real value to our Salesforce environment. The seamless Salesforce integration, AI-powered features, and excellent support from Yashraj, Anurag, and Nitish have made it an important part of our day-to-day operations, helping us deliver a better customer experience while improving our team's productivity.

Anurag Yashraj
07/15/2026

Thank you so much Sudheer for your thoughtful feedback and kind words. It has been a pleasure working with your team throughout the implementation journey. Every business has its own unique processes, and we're glad we could tailor GirikCTI to meet your specific requirements. Your collaboration and valuable inputs played a significant role in making the project a success. On behalf of Nitish, Yashraj, and myself, thank you for your trust and continued partnership. We look forward to supporting your team as you continue to grow and get even more value from GirikCTI.

A Great Addition to Our Salesforce Setup

We've been using the Girik CTI app with Salesforce, and it has significantly improved our sales workflow. The integration is seamless, allowing our team to manage calls and customer interactions directly within Salesforce, which has made our daily work much more efficient. A special thanks to Yash Prakash Desai and Syed Mohd Bilal Rais for their prompt support and assistance throughout the process. Their responsiveness and willingness to help have made the overall experience even better.

Our Experience with Girik CTI

We have had a very good experience using the Girik CTI application. The integration with Salesforce is smooth, and the application has been stable and user-friendly. Features such as click-to-call, automatic call logging, and call tracking have significantly improved our team's productivity and efficiency. We also appreciate the prompt support and timely assistance provided by the Girik team. Special thanks to Yash Desai, Bilal Rais and Ayushi patel for their responsiveness, professionalism, and continuous support in resolving our queries and ensuring a seamless experience. Overall, we are very satisfied with the application and support provided.

Great call center team!

We appreciate being able to call our clients and have those recordings attached right on the client's profile! And any features we've requested or improvements we've suggested, their team has jumped on and implemented to make this even easier to use! We appreciate this team and using Girik as our provider!

Trustworthy, Smooth, efficient and robust

GirikCTI helps in making and receiving calls directly in Salesforce. It is super smooth and saves a lot of time for sales and support teams. It is a solid Salesforce CTI app with seamless native calling. Call logging feature works efficiently, the setup is non complex, and performance has been consistent throughout .

Effortless & Dependable CTI Integration for Salesforce

GirikCTI delivers a seamless calling experience directly within Salesforce, making it easy for teams to manage inbound and outbound calls without leaving the platform. The native integration ensures smooth performance and helps sales and support teams save valuable time throughout their day. Call logging is accurate and automatic, the implementation process is straightforward, and the overall system performance remains stable and reliable. In short, it’s an efficient CTI solution that enhances productivity while strengthening customer communication and engagement within Salesforce.

Clean, fast, and reliable experience

GirikCTI delivers a seamless Salesforce CTI experience with smooth native calling directly inside Salesforce. The calling flow is intuitive, call logging is accurate, and everything works efficiently without complexity. Setup is quick, performance is stable, and the overall reliability makes it a great tool for daily sales and support operations.

Smooth,efficient,robust and reliable

GirikCTI is a solid Salesforce CTI app with seamless native calling. Making and receiving calls directly in Salesforce is super smooth and saves a lot of time for sales and support teams. Call logging works efficient, the setup is non complex, and performance has been consistent throughout . Overall, it’s a reliable CTI solution for improving calling and customer interactions in Salesforce

HIMANSHU JASUJA
Double Star Ranger

Great CTI and AI calling App.

I like this app's deep Salesforce integration, AI-driven capabilities, and live call management tools. Additionally, these characteristics include voice, CTI, AI calling, and telephony.

Salesforce CTI App with Native Telephony, Call Center & AI Voice

Well Designed and User Friendly Salesforce CTI App with Native Telephony, Call Center & AI Voice.