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Agentforce Case & Messaging | Verbis Enterprise Communication in Salesforce
AI designed to assist agents in communicating with multilingual clients.
- Industries
- Horizontal Product
- Business Need
- Customer ServiceAgent ProductivityCase Management
- Requires
- Agentforce
- AppExchange Partner Products
- Compatible With
- Sales CloudService CloudMarketing Cloud Growth
To infuse AI into the translation and localization process, a model that supports human agents through "Agentic AI" can be designed. This model leverages AI capabilities to enhance human efficiency and effectiveness in the support process.
Highlights
Easy for Agent to Use
Easy to Optimize text content
Translate your Messaging and Cases instantly with AI support.
Venizum Marketing Technology AB's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Venizum Marketing Technology AB
Stockholm, Sweden
Venizum is 100% focused on the Salesforce ecosystem, delivering AI-powered translation and localization solutions for global enterprises. Our Verbis platform enables multilingual communication across Agentforce, Service Cloud, Messaging, Knowledge, Documents, Marketing, Video, and real-time Voice. Built natively for Salesforce, Verbis combines AI translation, enterprise glossaries, customer and business context, and automated workflows to deliver consistent multilingual experiences across text, content, and spoken conversations. Our goal is simple: make Salesforce truly multilingual—enabling AI agents, employees, and customers to communicate naturally in any language, across every channel.
Pricing Details
Free
You can fully use this solution without payment.